Bank Australia (formerly known as bankmecu) is a customer-owned bank with over 160,000 members. It prides itself on not lending money to industries that do harm, including fossil fuels and live animal export. Instead, it lends money to individuals, housing for people with disability, non-profits, renewable energy and more.
Bank Australia offers an array of financial products and services, including everyday banking accounts, savings accounts, term deposits, home loans, personal loans, insurance solutions and credit cards.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
Bank Australia's range of credit cards are designed to suit different spending habits and needs. The cards you can choose from include:
Low rate credit card
The Bank Australia low rate credit card offers a low ongoing variable purchase rate of 9.39% p.a. This card attracts a nominal annual fee of $59 and gives you access to funds around the world, anywhere Visa is accepted.
No annual fee credit card
The Bank Australia Visa Credit Card charges a $0 annual fee and a competitive standard variable purchase rate of 12.39% p.a. It also offers up to 55 interest-free days on purchases when you pay your balance in full by the due date on each statement.
Platinum credit card with frequent flyer rewards
The Bank Australia Platinum Rewards Visa Credit Card earns 0.75 Qantas Point per $1 spent on eligible purchases and 1 point per $1 spent on selected Qantas products and services in Australia. It also offers platinum perks including complimentary overseas travel insurance. This card attracts an annual fee of $189.
What are the benefits of banking with Bank Australia?
Banking with Bank Australia comes with a number of benefits, and here’s what you can look forward to as a Bank Australia member:
Savings
Bank Australia is 100% owned by customers. This means the bank can put profits back into providing better rates and lower fees for members.
Round-the-clock customer service
Bank Australia members who reside in New South Wales, Victoria, Queensland, South Australia, and ACT can get in touch with a Bank Australia representative over the phone at any time of the day or night.
Internet banking
In keeping up with changing times, Bank Australia gives you access your account information over the internet, through its online and mobile banking platforms. You can turn online to change personal details, view transaction history, and make payments.
Community investments
When you bank with Bank Australia, you know that you’re part of an initiative aimed at giving back to society. It has a Conservation Reserve designed to help protect endangered species and offset the bank's environmental impact. It also invests a portion of profits in projects that address social issues through the Bank Australia Impact Fund.
Digital wallets and contactless payments
You can now use your smartphone or compatible device to make contactless payments at the terminal when you link your Bank Australia credit card to Apple Pay, Samsung Pay or Google Pay.
How to apply for a Bank Australia credit card
You can apply for a Bank Australia credit card online or by visiting any Bank Australia service centre. Before you apply, make sure you meet the eligibility requirements and have all the required documents and information on hand.
Eligibility criteria
If you wish to apply online, ensure first that you meet the following eligibility criteria:
You must be at least 18 years of age
You must be an Australian citizen or a permanent resident of Australia
You must have good credit rating
Required documents
To complete the application, prepare to provide the following information:
Employment details and details of income from all sources
Details of assets like property, vehicles, investments, and savings
Details of liabilities like loans, credit cards, overdrafts, and lines of credit
Details from your Australian driver’s license, passport, or Medicare card
Bank Australia credit cards offer a variety of competitive features that allow you to cut down on credit costs or take advantage of rewards and platinum perks. As there are many other credit cards that provide similar features, make sure to compare your options before applying to ensure that you select the right card for you.
Frequently asked questions
You can find frequently asked questions about Bank Australia credit cards below. Contact us using the form at the bottom of the page if you still have a question about Bank Australia credit cards
If you complete a quick application, a Bank Australia representative will be in touch to complete your application.
If you completed a full online application, check your email inbox for a message from Bank Australia about your application. You may need to verify your identity before the application can be fully processed. If this is the case, Bank Australia will provide you with instructions on what to do next.
If you haven’t been given a response about your credit card application, call Bank Australia on 132 888, 8am - 8pm Monday to Friday.
When a customer-owned bank makes money, the customers benefit from better deals. Bank Australia has actually put a dollar figure on the value it gives its customers. Have a look at their Customer Value Statement for the latest figures.
Download and complete an Internet Banking Application Form from the Bank Australia website to view and manage your credit card online. Send the form to Bank Australia by email, fax or in person at a branch. You can also register for internet banking by calling Bank Australia on 132 888.
The "up to" interest-free days feature allows you to make interest-free purchases on your credit card. You need to pay back what you spend at the end of the month to keep getting interest-free days.
Lost or stolen credit cards should be reported to Bank Australia immediately. Contact Bank Australia on 132 888 or +61 3 9854 4666 if you’re overseas.
Both Visa and Mastercard credit cards are protected against fraudulent transactions. They offer zero liability guarantees that protect you when you’re shopping online or over the counter, including for contactless payments.
Amy Bradney-George is the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 14 years’ experience as a journalist, with a particular focus on personal finance, and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald.
Hi Terry,
You can use Finder’s guide to compare credit cards for travel with features including 0% foreign transaction fees, complimentary travel insurance and travel rewards. I hope that helps.
Every lender from Latitude to Commonwealth Bank has declined me for a credit card. Do you know if this is always the case for a poor credit rating and what can I do to make them see past it?
My Visa Mecu credit card was retained by the Westpac ATM when I used an incorrect PIN.
I have already reported this by telephone to MECU, and I now need to have another card issued.
Is their a shorter process for getting a replacement card given that I’ve had one in the past. The lost card was due to expire this month.
Also, we do have access to internet banking with MECU.
Thanks
Will
Replacement cards will be replaced within 5 working days in Australia. If you are overseas, VISA International can organise a replacement card, however it will cost US$175 and will not be issued with a PIN.
Although we cover a wide range of products, issuers and services we don’t cover every product, issuer or service available in the market so there may be other options available to you.
Hi I have 2 big credit cards with a total of $27,000. Please give me advice as to how can I pay my debt off quickly effectively that will be
an advantage in saving and the best option. I have a very good credit history. Looking to approach Bankmecu for assistance – cards are with Citibank and Bankwest. Thanks
Bankmecu may be able to assist, as your cards are Citibank and Bankwest. If you would like more information on balance transfers and compare options to see what may work for you.
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I am travelling overseas. What is the best credit card to take?
Hi Terry,
You can use Finder’s guide to compare credit cards for travel with features including 0% foreign transaction fees, complimentary travel insurance and travel rewards. I hope that helps.
Every lender from Latitude to Commonwealth Bank has declined me for a credit card. Do you know if this is always the case for a poor credit rating and what can I do to make them see past it?
Hi John,
Thank you for getting in touch with Finder.
Sorry to hear about your declined application.
Yes, credit card providers check the applicant’s creditworthiness via a credit report. You may learn more about the other reasons for rejected credit card applications. I suggest that you build your credit score first before applying for a credit card. In the meantime, you may check the other products available for bad credit.
I hope this helps.
Thank you and have a wonderful day!
Cheers,
Jeni
My Visa Mecu credit card was retained by the Westpac ATM when I used an incorrect PIN.
I have already reported this by telephone to MECU, and I now need to have another card issued.
Is their a shorter process for getting a replacement card given that I’ve had one in the past. The lost card was due to expire this month.
Also, we do have access to internet banking with MECU.
Thanks
Will
Hi Will, thanks for your inquiry!
Replacement cards will be replaced within 5 working days in Australia. If you are overseas, VISA International can organise a replacement card, however it will cost US$175 and will not be issued with a PIN.
Cheers,
Jonathan
Hi, I have noticed on bankmecu’s website that they have a Platinum Qantas Rewards Visa Card also.. Which is not displayed on this page..
Hi Stuart,
Thanks for your question.
Although we cover a wide range of products, issuers and services we don’t cover every product, issuer or service available in the market so there may be other options available to you.
Cheers,
Shirley
Hi I have 2 big credit cards with a total of $27,000. Please give me advice as to how can I pay my debt off quickly effectively that will be
an advantage in saving and the best option. I have a very good credit history. Looking to approach Bankmecu for assistance – cards are with Citibank and Bankwest. Thanks
Hi Briget,
Thanks for your question.
We cannot provide financial advice but we have an article on steps to reducing $50k debt.
Bankmecu may be able to assist, as your cards are Citibank and Bankwest. If you would like more information on balance transfers and compare options to see what may work for you.
Cheers,
Shirley