If you’re trying to get a home loan, you can speed up the process by having everything organised before you apply. This means making sure you have all your supporting documents in order, from proof of identity to payslips, bank statements and details about the property you're buying.
Here's a quick rundown of the documents most borrowers need:
Identification documents so your lender can verify your identity.
Income documents so your lender knows you have enough income to repay the loan.
Information about your assets and liabilities including savings, existing loans, credit cards and your investments.
Property details including an address and a contract of sale.
Supporting documents for first home buyers, investors and refinancers.
This guide will help you put together your supporting documents and get your home loan application sorted as quickly as possible.
Identification documents
Any lender you go through will have identification requirements. This means you’ll have to provide 100 points of ID in the form of either two primary identification documents or one primary and one or more secondary identification documents. The tables below outline what documents are considered primary and secondary options, and how many points they are worth.
Primary identification documents
Primary documents
Points
Birth certificate
70 points
Name change certificate
70 points
Current passport
70 points
Expired passport that was not cancelled and was current within the preceding two years
70 points
Citizenship certificates
70 points
Diplomatic documents and official documents issued to refugees
70 points
Secondary identification documents
Secondary documents
Points
Driver’s licence
40 points
State or Territory issued photo ID card
40 points
Photo ID issued by tertiary education institute
40 points
Photo card issued by banking institution where you have been a customer for at least 12 months
40 points
Public service ID card including your photo and signature
40 points
Licence or permit issued by State, Territory or Commonwealth government, such as a boating licence
40 points
Letter confirming your identity from referee you’ve known for at least 12 months
40 points
Mortgage documents
35 points
Council rates notice
35 points
Credit card statement
25 points
Foreign driver’s licence
25 points
Medicare card
25 points
Credit card (must have name and signature)
25 points
Utility bill with name and current address
25 points
EFTPOS card (must have name and signature)
25 points
If you can’t produce 100 points of identification using the documents above, talk to your lender or mortgage broker as there might be other forms of documentation you can use.
There are also some scenarios where you may not need to provide identification documents. For example, if you’re applying for a home loan from a lender with which you already have a transaction account, personal loan, savings account or other products, you will have already gone through the identification process and may not have to do it again.
Alternative ID verification
Some lenders may use an identity verification service instead of requiring you to submit documents. Identity verification services like ZipID will send someone to you and they will check your ID (a passport or driver's license) and have you sign a form. It's a simple process and only takes a few minutes.
Proof of income
You can prove your income in different ways depending on your employment circumstances. If you’re a PAYG employee, the process is relatively straightforward. If you’re a casual worker or are self-employed, however, you might need a different set of documents.
PAYG employees
As a PAYG employee, you’ll have to provide a recent payslip (in most cases no older than two months) stating your year-to-date (YTD) income. Some lenders might ask for multiple payslips, so check each individual lender’s requirements. If you can’t track down your recent payslips, most lenders will also accept the past three months’ worth of bank statements showing your salary going into your account. Some lenders will also accept an employment contract and letter from your employer stating your current base wage, or a tax return that’s prepared by a tax agent.
Casual workers
If you’re a casual worker, you’ll need to provide last financial year’s notice of assessment from the ATO.
Self-employed
Self-employed borrowers generally need to seek out low documentation, or low doc, loans. This term can be somewhat misleading, as the amount of documentation you need is not generally less than with traditional home loans. You just need to produce different documentation. Instead of PAYG statements, you can provide your lender with your most recent notice of assessment from the ATO.
Lenders will also want to see tax agent prepared business and individual tax returns from the last financial year. Some lenders might also accept a letter from your accountant or a Business Activity Statement (BAS).
Multiple incomes
If you have multiple forms of income, you’ll have to provide documentation for each source. The type of documentation required will depend upon the type of income.
Rental income. This can either be current income or, if you’re buying an investment property, proposed rental income. If you want existing rental income to be considered on your loan application, you’ll need a current lease agreement, a current bank statement showing identifiable rent payments for the past three months. If you’re listing proposed rental income, you’ll need a statement from a property manager or real estate agent giving details about the property and its proposed rental income.
Shares. Shares can also be included as income in your loan application. You’ll need your shareholding statement, a letter from your financial planner, a recent bank statement showing direct credits from your investment, or your most recent tax return.
Centrelink income. Some Centrelink benefits can be considered as income on a loan application. For a full rundown of the benefits you might be able to list as income, check out our guide. To document Centrelink income, you’ll need a current Centrelink statement or a recent bank statement clearly showing direct credits from Centrelink into your account.
Finder survey: How do people prefer to apply for their home loan?
Response
Female
Male
In a branch
51.02%
50.67%
Online
35.76%
35.45%
Other
6.27%
6.36%
Over the phone
4.92%
4.62%
Via an app
2.03%
2.89%
Source: Finder survey by Pure Profile of 1112 Australians, December 2023
Assets and liabilities
A lender will not only want to see your income, but also your assets and liabilities in order to assess your full financial position. This will give them a better idea of whether or not you’re a credit risk. Put simply, assets are anything you own, while liabilities are anything you owe.
Assets
Assets could be other properties, vehicles, term deposits or high interest savings accounts. You’ll need to provide documentation, such as your vehicle registration or any relevant bank statements, for each asset you list on your application.
Details about your assets are important because lenders want to see that you have enough money for a deposit and have a history of genuine savings. You’ll also need to provide your potential lender with bank statements if your savings account is with a different financial institution.
Liabilities
Liabilities are any outstanding debts or ongoing payments for products such as personal loans, vehicle loans, credit cards or store cards. You’ll need to bring statements that show the current outstanding balance for each liability. For credit cards and store cards, you can provide your most recent statement. For loans, you should provide your last three statements.
Property details
If you're buying a home or an investment property your lender needs the property address to process the application. You will also need:
A contract of sale. This is the contract between you as the buyer and the vendor selling the property. In most transactions the real estate agent sends you this and you sign it before the home loan application (ideally, after having a conveyancer look it over)
A certificate of currency. The certificate of currency is a document that proves you have the necessary home insurance covering the property. This is something a lender requires. If the property is a townhouse or apartment then you will have strata insurance.
If you're a refinancer, the lender will also want to see a certificate of currency. The lender may also require a recent council rates notice.
Extra documents for first home buyers and investors
First home buyers
As a first home buyer you may be eligible for first home owner grants or concessions. This may not require documents from you, but it's something your lender and conveyancer need to know. The lender usually lodges a grant application form on your behalf.
If you are buying a home with a parental guarantor then you need to provide extra documents. This includes information about the guarantor's assets and liabilities, including credit card and loan account statements.
As a first home buyer you may have to sign a statutory declaration if you're taking advantage of the First Home Loan Deposit Scheme or declaring that money in your account has been gifted to you by a family member.
Refinancers
If you're refinancing your existing mortgage with a new lender you will obviously need to provide details about that loan. You'll also need to provide all the documentation mentioned above to establish your income, assets and debts. This is because your new lender can't simply take your current loan as proof you can handle the new one. It needs to verify your current financial situation.
Investors
Investors need to support their loan application with extra documents such as:
A copy of any current tenancy agreements for the property.
Proof of recent rental income (if the property currently has tenants)
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.
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Frequently asked questions about documents needed to apply for a home loan
1. Application. Compare, find the right mortgage and apply. 2. Conditional approval. Your lender assesses your basic eligibility and give you a rough idea of how much they will lend you. This is subject to a property valuation. 3. Verification and credit check. The lender checks that all the documents you've provided are correct. 4. Valuation. A professional valuation of the property is required before your lender will approve the loan. 5. Full approval. The lender approves your loan and you're ready to settle. 6. Settlement. The contracts are signed, the mortgage fees are paid and the title is exchanged. Enjoy your new home. Your home loan application needs to come with supporting documentation. Make sure you have the following:
Identification documents Proof of income documents Asset and liability documents Extra documents (for guarantors, bad credit borrowers and other unique cases) Let's look at these documents in more detail.
Most lenders can process a home loan application in a matter of days, provided your documentation is all in order. However, if you're talking about the time between application and settlement you're talking a four to six weeks, according to most lenders.
Getting all your paperwork together in advance is the smartest way to avoid delays. But if you really are in a hurry then this guide to fast home loan application is a good start. And there are also some online lenders like Tic:Toc who offer very fast digital applications that can take minutes rather than days.
You can. There are many online lenders in the market who only offer online service and don't have physical branches. You can compare their products and learn more on this page.
Keep in mind that some parts of the home buying process, such as dealing with a conveyancer, typically require a face-to-face meeting.
This does happen. The trick is not to panic. Instead you need to work out where you went wrong and take the necessary steps to have a solid application next time.
Richard Whitten is a money editor at Finder, and has been covering home loans, property and personal finance for 6+ years. He has written for Yahoo Finance, Money Magazine and Homely; and has appeared on various radio shows nationwide. He holds a Certificate IV in mortgage broking and finance (RG 206), a Tier 1 Generic Knowledge certification and a Tier 2 General Advice Deposit Products (RG 146) certification.
When you apply for a home loan, a lender will take many serviceability factors into consideration when deciding whether or not to approve your application.
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